Frequently Asked Questions
Everyone has questions! We understand that residential elevators may not be your specialty – it can be a tricky business! So, we want to make sure we answer all your questions. It’s about being dedicated to sharing our extensive knowledge so you can make the best choice to enjoy your whole home again. Below are a few of our more frequently asked questions to start answering some of your.
Unlike other elevator companies, infinity’s prime focus is on the residential elevator market. With extensive knowledge,Experience and a wide line of products, Infinity is guaranteed to find the right product for your needs and have it installed or serviced in a safe and timely manner.
What was once thought as an uncommon luxury item, home elevators are becoming more and more common in new construction homes as well as being easier to equip into clients existing home.
The cost of a Residential elevator is dependent on a number of factors: size, capacity, number of stops and the travel distance (among other things). In order to determine the price, you can send us a quote request with the details of the above so that can we provide you with a free quotation.
If you are planning on building a home, you can always spec an elevator shaft into your drawings and leave it empty until you are ready to have an elevator installed at a later date. Many clients and builders will utilize the shaftway as closet space, which makes adding an elevator much easier and cheaper in the future.
A typical residential elevator requires power that is 30 amp 220V & 15 amp 115V, depending on the type of elevator. Prior to deciding on an elevator, Infinity will guide you through the specific power requirements for your home and product.
There are many options to choose from when it comes to elevators, depending on how much space you have in your home. Standard sizes start from 5 feet × 5 feet in and are supplied in a variety of styles to suit your build. That said, we also have elevators that freestanding, so they don’t even need to be against a wall, allowing you to find the perfect space for your elevator installation.
We recommend your residential elevator be maintained at least 6 visits a year unless under heavy use, in which case we recommend quarterly. To learn more about what type of maintenance we recommend, visit our services page.
Of course! We have multiple maintenance packages available and are happy to maintain your home elevator, even if we didn’t install it. One of the surest ways we look to improve your customer experience is by providing superior, yet cost-effective maintenance packages.
Good question! MRL simply stands for Machine Room Less – meaning that the controller and drive system that is required for most residential elevators is stored within the elevator shaft, rather than a separate room. At Infinity, we only carry the true MRL Home Elevators.
Our lifts are installed in many locations and used by many people, including children. Due to the numerous safety features and state of the art manufacturing of our lifts and also the advanced installation techniques like Child Safety Sensors. Our unique sensor will not allow to move the elevator, children’s without accompanied adult. we have no concerns with this – the lifts are safe and so are the kids.
Absolutely! The last thing we want is for you to be caught on your elevator due to a power Failure. This is why we only provide elevators that come factory-equipped with backup battery lowering devices Called closed loop ARD,among many other safety features offered throughout our home elevator packages.
Residential Elevators are extremely safe and have multiple devices to ensure your safety. For example, our elevators have an emergency alarm and stop buttons built in, so you’re never in a situation where you’re stuck. Your accessibility and safety is our first priority – contact us if you have any questions about safety.
Though we usually think home elevators are simply to increase accessibility and freedom throughout your home, it also increases your home value! Not to mention, they make quite the impression on guests. Of course, each individual elevator comes with its own benefits, so check out our product selection to see which elevator best suits you!
Of course!! We would never dream of not having one. All our products are backed with 5 years industry-leading warranty on a variety of product lines. That, in combination with our
passion for a superior customer experience, ensures that your home elevator will be a long-lasting addition to your home.
Once the drawings for a Home Elevator are approved, it normally takes the elevator manufacturer 3-4 weeks to manufacture the elevator. Installers will take between 2-3 weeks for installing the product.
We’re here to help. Simply send us your details and questions and we’ll be sure to be in contact ASAP!